![]() ![]() Influenced by the low footfall in their outlets, due in part to the pandemic, fast food brands have opted for digitalization to stay in touch with their consumer base. Many fast-food restaurant companies opened outlets in nontraditional locations such as department stores.In the last years, quick service restaurants have started to shed their image of serving “junk” food by adopting technology to streamline their process. In 2021, full-service restaurants experienced the largest increase (51.1 percent) compared to fast-food outlets (19.2 percent) and all other foodservice establishments (13.2 percent).Īs part of their growth strategy, fast-food companies built more outlets closer to consumers' homes and work places to make it more convenient for consumers to purchase meals and snacks. Full-service restaurants experienced the sharpest decline (24.5 percent) compared to fast-food outlets (3.3 percent) and all other food establishments (11 percent) in 2020. Given their limited physical interactions with customers, fast-food outlets were better able to adapt to COVID-19 restrictions during 2020. In contrast, fast-food outlets use convenience as a selling point they have no wait staff, menus tend to be limited, and dining amenities are relatively sparse. Full-service establishments have wait staff, and likely other amenities such as ceramic dishware, nondisposable utensils, and alcohol service. Full-service and fast-food restaurants-the two largest segments of the commercial foodservice market-accounted for about 70.5 percent of all food-away-from-home sales in 2021. Restaurants are the Nation’s second-largest private-sector employer, providing jobs for 1 in 10 workers in the U.S, according to the National Restaurant Association. Schools and nursing homes are types of non-commercial foodservice establishments, and such establishments are often called "institutional" foodservice facilities.ĭownload higher resolution chart (3190 pixels by 2552, 150 dpi) Some are located within facilities that are not primarily engaged in dispensing meals and snacks, such as lodging places, recreational facilities, and retail stores. This category includes full-service restaurants, fast-food outlets, caterers, some cafeterias, and other places that prepare, serve, and sell food to the general public for a profit. Of this total, $1.17 trillion was supplied by foodservice facilities.Ĭommercial foodservice establishments accounted for the bulk of food-away-from-home expenditures.In 2021, the foodservice and food retailing industries supplied about $2.12 trillion worth of food.In 2021, the foodservice industry surpassed pre-pandemic levels. ![]()
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